Professional and Executive Programmes

A 4-Day Executive Programme for Transformational Leaders
Endorsed by the British Quality Foundation (BQF) and the Chartered Quality Institute (CQI)
Delivered by the Stirling Centre for Strategic Learning and Innovation
Certificate awarded by Cambridge Innovation System & Stirling Centre

 

Overview

Operational efficiency is no longer enough in a world of heightened stakeholder expectations, rising complexity, and global disruption. Leaders must now embed excellence with impact—strategically, systemically, and sustainably.

The Impactful and Sustainable Business Excellence programme equips forward-looking leaders with the frameworks, tools, and mindsets to drive Total Quality Management (TQM), embed EFQM excellence, and integrate strategic improvement across all functions, while aligning with ESG and stakeholder value creation.

With insights from the British Quality Foundation (BQF) and the Chartered Quality Institute (CQI), and aligned with the EFQM Model 2020, this course blends case-based learning with real-world tools to empower leaders to deliver lasting performance and purposeful outcomes.

 

Who Should Attend

• Senior executives leading transformation, quality, or operations
• Strategy directors, excellence champions, and improvement consultants
• Government and public service performance leaders
• Sustainability and ESG leads in corporate or NGO sectors
• Professionals pursuing CQI or EFQM Assessor roles

 

Programme Format & Duration

• Duration: 4 Days
• Delivery: In-person (preferred), hybrid or online
• Locations: UK and international options available
• Certification: Certificate from Cambridge Innovation System
• Endorsed by: British Quality Foundation (BQF) and CQI

 

Learning Outcomes

By the end of this programme, participants will:

• • Understand and apply the EFQM Excellence Model (2020 edition)
  • Integrate TQM principles with strategic performance management
  • Design operational systems that drive quality, efficiency and stakeholder impact
  • Align excellence initiatives with ESG, digital transformation, and people strategy
  • Use maturity models and improvement tools to embed sustainable excellence
  • Lead and assess excellence in complex, cross-sector environments

 

Programme Structure

Day 1: Rethinking Excellence in the Modern Era

• History and Evolution of Quality: TQM to ESG
• Defining Sustainable Business Excellence
• Introduction to the EFQM Model and its Strategic Framework
• Case Study: How Leading Organisations Achieve Impact through Quality
• Workshop: Diagnosing Your Organisation’s Maturity

Day 2: Excellence in Strategy and Operations

• Strategic Excellence vs Operational Efficiency
• Aligning Vision, Purpose and Execution through Excellence Frameworks
• Tools and Methods: Hoshin Kanri, Policy Deployment, Balanced Scorecard
• Partner Case: Public Sector Excellence & EFQM in Practice (e.g. NHS or UAE)
• Group Lab: Designing an Excellence-Driven Operating Model

Day 3: Total Quality, Stakeholders and ESG

• Integrating CQI Principles of Governance, Assurance and Improvement
• Excellence and Sustainability: The New Imperative
• Tools: SIPOC, PDCA, Lean Six Sigma, Benchmarking
• Roundtable: “Making Excellence Visible to Customers, Regulators and Society”
• Site Visit or Virtual Tour (optional): Excellence in Action – Certified Organisation

Day 4: Leading & Sustaining Excellence

• Building an Excellence Culture and a Learning Organisation
• Excellence Measurement and Maturity Tools (e.g. RADAR Logic)
• Capstone: Develop and Present Your Excellence Action Plan
• Closing Panel: Excellence in the Age of AI and Regenerative Business
• Certificate Award Ceremony and Peer Networking

 

What You’ll Receive

• EFQM and CQI-aligned templates and toolkits
• Quality maturity self-assessment framework
• Sample KPIs and Balanced Scorecard indicators
• Certificate and digital badge from Cambridge Innovation System
• Endorsement letter from BQF (for qualifying participants)
• Post-course access to Stirling Centre’s Excellence Leadership Circle

 

Faculty & Contributors

Led by faculty and fellows from:

• • Stirling Centre for Strategic Learning and Innovation
  • British Quality Foundation (BQF)
  • The Chartered Quality Institute (CQI)
  • Guest experts in EFQM, Lean Six Sigma, and ESG excellence

Enrolment & Enquiries

Email: jude@stirlingcentre.co.uk
Web: strilingcentre.org.uk
Next Delivery: January 2026 (UK & Asia)

 

Additional Opportunities

Optional accreditation pathways toward:

• • EFQM Assessor Certification
  • CQI Fellowship and Practitioner Recognition
  • Advanced Standing on future Stirling Centre executive diplomas